SHIPPING POLICY

SHIPPING POLICY · TRES INFINITAS

AT TRES INFINITAS, WE HANDLE EVERY ORDER WITH INTENTION, CARE, AND DEVOTION TO A SEAMLESS EXPERIENCE. BELOW IS AN OVERVIEW OF HOW YOUR PIECES WILL BE PREPARED AND DELIVERED.

PROCESSING TIME

ALL ORDERS ARE PROCESSED WITHIN 1–3 BUSINESS DAYS, MONDAY THROUGH FRIDAY, EXCLUDING HOLIDAYS. ONCE YOUR ORDER SHIPS, YOU WILL RECEIVE AN EMAIL WITH YOUR TRACKING DETAILS.

DOMESTIC SHIPPING · USA

STANDARD SHIPPING (3–7 BUSINESS DAYS): FLAT RATE OR CALCULATED AT CHECKOUT
EXPRESS SHIPPING (1–3 BUSINESS DAYS): AVAILABLE AT CHECKOUT

DELIVERY TIMES MAY VARY DEPENDING ON YOUR LOCATION AND SELECTED SHIPPING METHOD.

INTERNATIONAL SHIPPING

INTERNATIONAL SHIPPING IS AVAILABLE TO SELECT COUNTRIES.
INTERNATIONAL STANDARD SHIPPING: 7–21 BUSINESS DAYS

DUTIES AND TAXES: INTERNATIONAL CUSTOMERS ARE RESPONSIBLE FOR ANY CUSTOMS FEES, DUTIES, OR TAXES REQUIRED BY THEIR COUNTRY.

PRE-ORDER ITEMS

FOR ITEMS MARKED AS PRE-ORDER, THE ESTIMATED SHIP DATE WILL BE LISTED ON THE PRODUCT PAGE. ALL ITEMS IN YOUR ORDER WILL SHIP TOGETHER ONCE THE PRE-ORDER ITEM IS READY.

ORDER TRACKING

YOU WILL RECEIVE A TRACKING LINK VIA EMAIL ONCE YOUR ORDER HAS SHIPPED. PLEASE ALLOW UP TO 48 HOURS FOR TRACKING UPDATES TO APPEAR.

DELAYS OR LOST PACKAGES

WHILE WE AIM FOR TIMELY, SMOOTH DELIVERY, TRES INFINITAS IS NOT RESPONSIBLE FOR DELAYS CAUSED BY SHIPPING CARRIERS, CUSTOMS PROCESSING, OR WEATHER CONDITIONS. IF YOUR PACKAGE BECOMES SIGNIFICANTLY DELAYED OR LOST, EMAIL US AT HELLO@TRESINFINITAS.COM AND WE WILL SUPPORT YOU THROUGH THE PROCESS.

QUESTIONS

IF YOU HAVE ANY SHIPPING CONCERNS OR SPECIAL REQUESTS, PLEASE CONTACT US AT HELLO@TRESINFINITAS.COM. WE ARE ALWAYS HAPPY TO ASSIST YOU.